Privacy Policy

1. Who We Are

Duran Learning ("we", "us") operates duranlearning.com and the ASVAB Prep mobile applications for iOS and Android. This policy governs the website and the mobile apps alike; the apps are covered in more detail in Section 3. It describes what information we collect, why we collect it, and the choices you have. Questions: Support@DuranLearning.com.

2. Information We Collect

• Account information: your email address and name, and a phone number if you choose to provide one at signup.
• Learning activity: practice answers, progress, checkpoint and test results, class attendance and participation (including questions you answer and messages you send in class chat).
• Payment information: payments are processed by Stripe. We never see or store your full card number; we keep records of your purchases and subscription status.
• Technical information: IP address, browser or device type (including device model, operating system version, and app version in the mobile apps), crash and error reports, and usage events (pages and features used), collected to keep the service working and secure and to understand how it is used. From your IP address we estimate your general area (city and state) to understand where our students are and to protect accounts; we never collect your precise (GPS) location.

3. The Mobile Apps

The ASVAB Prep apps for iOS and Android are another way to sign in to the same account and use the same service, and everything in this policy applies to them in full. In addition:

• The apps collect nothing beyond what is described in this policy — the same account information, learning activity, and technical information as the website.
• The apps do not request or access your device's location, contacts, camera, microphone, or photo library. Live classes in the apps are watch-and-listen only; the apps never capture audio or video from your device.
• To keep the apps reliable and your account secure, the apps report the device model, operating system version, app version, and crash reports to us, linked to your account, along with a per-install identifier that helps us tell your devices apart and detect account sharing.
• If you turn on notifications, the app registers a push token so we can send you class reminders and app updates. Delivery uses your platform's push service — Apple Push Notification service on iOS and Google Firebase Cloud Messaging on Android — which transmits the notification to your device. The token is a device identifier used only to deliver notifications to you; it is never used for advertising, analytics, or cross-app tracking.
• The apps contain no third-party advertising and no third-party analytics or tracking kits, and they do not track you across other companies' apps or websites.
• Purchases are not available in the apps. Payments and billing are handled on duranlearning.com, as described in this policy.
• When you sign in, the app keeps a sign-in token on your device so you stay signed in; signing out removes it.
• You can delete your account directly in the app from the account menu ("Delete Account") — see Data Retention and Deletion below.

4. What We Do Not Do

• We do not sell your personal information.
• We do not show third-party advertising in the service or the apps.
• We do not track you across other companies' apps or websites.
• We do not collect your precise (GPS) location, contacts, or photos.

5. How We Use Information

• To run the service: sign you in, save your progress, run live classes, and show you your results.
• To communicate with you: login codes, receipts, class reminders, progress updates, and support replies. You can opt out of non-essential email at any time.
• To improve the service: aggregate usage helps us decide what to build and fix.
• To protect the service: preventing fraud, abuse, and account sharing.

6. Service Providers

We use a small number of processors to run the service: Stripe (payments), SendGrid (email delivery), Google Cloud (hosting and storage), LiveKit (live class video), and Apple and Google (push-notification delivery for the iOS and Android apps). Each receives only what it needs to do its job and may not use your information for anything else.

7. Data Retention and Deletion

We keep your account information and learning activity while your account is active. You can delete your account at any time from the mobile app (account menu, "Delete Account") or by emailing Support@DuranLearning.com. Deletion removes your personal information (email, name, phone) from your records, signs you out everywhere, and cancels any active subscription. Purchase records are retained as required for tax and accounting purposes.

8. Children

The service is intended for users preparing for military enlistment and is not directed at children under 13. We do not knowingly collect personal information from children under 13; if you believe a child has provided us information, contact us and we will delete it.

9. Security

All traffic is encrypted in transit (HTTPS/WSS). Login uses one-time email codes instead of passwords, so there is no password for anyone to steal. Access to production data is limited to Duran Learning staff who need it.

10. School and Recruiter Programs

If your access is provided by a school district or a recruiting station, that organization can see your learning progress (scores, completion, participation) for the students or applicants it sponsors. It does not receive your login credentials or payment details.

11. Changes

We will update this page when our practices change and revise the date above. Material changes will be announced by email or in the service.